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Course Syllabus

Spring 2008

Course Title/Number: PRM 426     Parks and Recreation Administration and Finance

Semester Offered:    Spring, Fall

Credit: 3

Instructor: Dr. Charles Hammersley Office phone: (928) 523-6655 Fax: (928) 523-2275

Office Address: SW Forest Science Complex, room 100a, PO Box 15016, 82 Huffer Lane, Flagstaff, AZ 86011-5016

E-mail: charles.hammersley@nau.edu

Office Hours: 1:00 pm to 3:00 Tuesday - Friday (other hours available by appointment)

Teaching Philosophy
 

Course Prerequisites: none

Course Description: Theories, concepts, and practices of administration as they relate to the delivery of leisure services. Spring

Required Texts: Kraus, R. & Curtis, J. (2000). Creative Management in Recreation, Parks, and Leisure Services (6th Ed.). St. Louis. Times Mirror/Mosby. 
ISBN: 0-07-230031-0

Covey, S.R.(1989). The 7 Habits of Highly Effective People. New York: Simon & Schuster Inc. 
ISBN: 0-671-70863-5

On-line Textbook Ordering Options: The book citation and ISBN number are provided above. You may use the NAU Bookstore or any on-line book service, several are listed below for your convenience (these are not endorsed by the course facilitator). Please be sure to order your texts well in advance of the class date to be sure you have it in time.

bulletNAU Bookstore
bulletAmazon
bulletebay
bulletecampus

Course Policies

bulletNAU Policy Statements
bulletClassroom Civility Statement

Course Objectives: Competency Areas:
bulletKnowledge of marketing techniques and strategies (NRPA 8.28).
bulletUnderstanding of the concepts of organizational behavior, accountability, interpersonal relations, and decision-making strategies (NRPA 8.29).
bulletUnderstanding of and ability to apply personnel management techniques, including job analysis, recruitment, selection, training, motivation, career development and evaluation of staff and volunteers (NRPA 8.30).
bulletUnderstanding of and ability to implement principles and procedures related to operation and care of resources, areas, and facilities (NRPA 8.31).
bulletUnderstanding of various techniques of financing, budgeting, and fiscal responsibility (NRPA 8.32).
bulletUnderstanding of and ability to implement public relations and promotions strategies (NRPA 8.33).
bulletKnowledge of the legal foundations and responsibilities of leisure service agencies, and the legislative process and the impact of policy formation on leisure behaviors and service in all levels of government, community organizations, and business enterprise (NRPA 8.36).
bulletUnderstanding of legal concepts, including contracts, human rights, property, and torts as applied to leisure service agencies (NRPA 8.37).
bulletUnderstanding the principles of risk management planning, and the ability to participate in the development and implementation of a risk management plan (NRPA 8.38).

Course Content:

1. Managers in  the Leisure-Service System

a. Key elements and purposes of management

b. Management theories

c. Entrepreneurship approaches

2. Management as a Professional Discipline

a.  Understanding management

b.  Key elements and purposes of management

c.  theory and practice of management

3. Key Management Roles in Leisure-Service Agencies

a.  Authority, power and delegation

b. Operations management

4. Facilities Development and Maintenance

a. Manager's role in facility development

b. Facility planning

c. Design and construction process

5. Creative Fiscal Management

a. Budget Operations

b. The budget process

c.  Fund raising strategies

d. Financial accounting

6. Human resource management

a. Personnel practices

b. Minority issues

c. Sexual harassment

d. personnel policies

e. employee evaluations

7. Public and Community relations

a. Goals of public relations

b. community relations

c. Role of volunteers

8. Leisure Services and the Law: Risk management concerns

a. Risk management plans

b. Specific areas of safety concern

c. Liability as a management concern

d. Liability

e. Contractual liability

f. Law-enforcement policies and practices

9. The controlling function: evaluation, research and management information systems

a. Monitoring

b. Evaluation

c. Research

14. The creative manager: facing the future

Course Requirements:

Assignments
bulletMission Statement & Goals & Objectives (5 pts.)
bulletStaffing (5pts.)
bulletBudgets (15 pts.)
bulletPolicies (5 pts.)
bulletSexual Harassment (5 pts.)
bulletGrant Application (15 pts.)
  50%
Tests (5 @ 10 points each)   50%
Total 100%

To Calculate your Grade:

1) Add the five test grades; then divide that number by 5; then multiply that number by .5;

2) Multiply the Mission Statement assignment grade by .05;

3) Multiply the Staffing assignment grade by .05;

4) Multiply the Budget assignment grade by .15;

5) Multiply the Sexual Harassment assignment grade by .05;

6) Multiply the Policies assignment grade by .05;

7) Multiply the Grant assignment grade by .15;

8) Add the numbers from steps 1 through step 7 to get your numerical grade.

9) See the information below (Grading Basis) for converting your numerical grade to a letter grade.

Grading Basis: Grades will be assigned as:

90 – 100 = A; 80 – 89 = B; 70 – 79 = C; 60 – 69 = D; less than 59 = F

Important Note: Assignments may be turned in early, but no assignments or tests will be accepted after their due dates.

Extra Credit Book Report (5pts)

Read the book listed below. Then submit a book report via email, include in your report a summary of the critical concepts and most importantly, your critique or comments on how it relates to issues in recreation and leisure.  The book report is due by Friday, April 28.

bulletDeGraaf, J. (ed.). 2003). Take Back Your Time: Fighting Overwork and Time Poverty in America. San Francisco. Berrett-Koehler Publishers. (http://www.simpleliving.net/timeday/)

References

Bartling, M. (not dated). Cost-Cutting Strategies For The Park and Recreation Agency. Champaign: IL., Management Learning Laboratories.

Bartling, M. (not dated). Contracting Recreation and Park Services. Champaign: IL., Management Learning Laboratories.

Belkner, L. B., (1997). The First Time Manager (4th ed). New York. American Management Association.

Crosby, P.B. (1984). Quality Without Tears: The Art of Hassle Free Management. New York: Penguin Group.

Crossley, J.C., Jamieson, L.M. (1988). Introduction to Commercial and Entrepreneurial Recreation. Champaign: IL. Sagamore Publishing.

Dunham, R.B. (1989). Management. Glenview: IL. Scott, Foresman and Company.

Hall, M. (1988). Getting Funded: A Complete Guide To Proposal Writing. Portland: OR., Continuing Education Publications.

Harder, L. & Moskin, B. (1988). Gifts to Share: A Gifts Catalogue How-to Manual For Public Agencies. Sacramento: CA. Department of Parks and Community Services.

Hock, D. (1999). The Birth of the Chaordic Age, San Francisco. Berrett-Koehler Publishers.

Kelly, J.R. & Warnick, R.B. (1999). Recreation Trends and Markets. Champaign; IL, Sagamore Publishing

Kelly, J.R. (1985). Recreation Business. New York. MacMillian Publishing.

Kelsey, C. & Gray, H. (1986). The Budget Process: A Case Study Manual. Reston: VA. American Association for Leisure and Recreation.

Kelsey, C. & Gray, H. (1986). The Feasibility Study Process for Parks and Recreation. Champaign: IL. Sagamore Publishing..

Lewicki,R. J., Bowen, D.D., Hall, D.T. & Hall, F.S. (1988). Experiences In Management And Organizational Behavior (3rd ed.). New York: John Wiley & Sons.

Management Learning Laboratories. (not dated). Fees and Charges: Guidelines for Park and Recreation Providers. Champaign: IL. Author.

McCain, G. & Romaine, D. (2002). Everything Managing People Book. Avon, Massachusetts. Adams Media Corporation

*McCormack, M.H. (1984). What They Don't Teach You at Harvard Business School. New York. Bantam Books.

Moskin, B. (1988). Beyond the Bake Sale: A Fund Raising Handbook For Public Agencies. Sacramento: CA. Department of Parks and Community Services

*Slutsky, J. 1984). Streetfighting: Low Cost Advertising/Promotions For Your Business. Englewood Cliffs: NJ. Prentice-Hall.

Smith, S. H. & McLean, D.D., (1988). ABC's of Grantsmanship. Reston: VA. American Association for Leisure and Recreation.

Steingold, F.S. (1994). The Employer's Legal Handbook. Berkley, CA: Nolo Press.

*Tannen, D. (1990). You Just Don't Understand: Men and Women in Conversation. New York. Ballentine Books.

The Maryland National Capital Park and Planning Commission. (not dated). Directory of Successful Fundraisers. Arlington:VA. National Recreation and Park Association.

Walsh, R. G. (1986). Recreation Economic Decision: Comparing Benefits and Costs. State College, PA: Venture Publishing.

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