Learning Objectives:
 | Define the concept of human resources and understand it in connection to personnel planning and processes |
| Understand and make connections between modern concepts of personnel management and the philosophies of the behavioral school and human relations era |
| Understand the importance of personnel planning |
| Analyze organizational capacity and organizational needs related to personnel |
| Understand the importance of workplace diversity, federal protected classes, and work processes protected by antidiscrimination laws and statutes |
| Apply key areas related to the personnel process, including conceptualizing need, candidate recruitment, candidate selection, orientation, training and development, and performance appraisal |
| Understand foundational and current thinking on motivation in leisure services organizations |
| Understand how to develop and grow employees in leisure services organizations |
| Explain ways to reward employees in leisure services organizations |
| Define the concept of self-carte in a management capacity |
| Discuss the effective use of discipline in leisure services organizations |
| Understand the steps to take when hiring and terminating employees |
To complete this Topic successfully, please complete the following activities in the order shown below:
 |
Textbook Reading: Chapter 10, Personnel Procedures and Practices, pp. 221-261 |
| Textbook Reading: Chapter 11, Motivation, Reward and Discipline, pp. 263-283 |
On-line
Lesson: Personnel Procedures
and Practices
Additional Reading: Conditions of
Employment
Additional Reading: Salary Review
Once you have completed the activities in this topic, you should:
Go on to Module Ten: Financing, Budgets and Cost Analysis
[Class]
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