Module Four: Visitor Management

        Learning Objectives:

Ability to discuss the problems and benefits of using guides and concessionaires as visitor managers.

Understanding of the importance and impact of support services for tourists.

Understanding of the Importance of visitor contact and hospitality training for park staff, concessionaires and guides.

Understanding the issues surrounding site quotas, group size, acceptable levels of impact, zoning, tour scheduling, guide training and concessionaire management.

Ability to define the concept of Limits of Acceptable Change (LAC).

To complete this Topic successfully, please complete the following activities in the order shown below:

Textbook Reading: Chapter 3, Visitor Management: Lessons From Galapagos National Park (pp. 55-81)

lesson1.gif (375 bytes)On-line Lesson: Visitor Management

Web Activity

Individual Quiz

Once you have completed the activities in this topic, you should:

Go on to Module Five: Economic Issues in Ecotourism Management.

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