Module Five: Delivering and Evaluating Leisure Services
Learning Objectives:
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Understanding the importance of the customer/leader interface. |
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Ability to identify and implement excellence in customer/leader interactions. |
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Understanding the concept of program flow. |
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Understanding of program evaluation strategies and methods |
To complete this Module successfully, please complete the following activities in the order shown below:
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Textbook Reading:
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On-line
Lesson: Delivering and Evaluating Leisure Services
Additional
Reading: Sample Program Evaluation
Once you have completed the activities in this module, you should:
Go on to Module Six: Computer Applications
[Class]
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